transfered call should go to VM if not answered

[pbxwilly]

What happens is: when call comes in on 2292, and person transfers call to 2068, and no one answers 2068, call bounces to 2119.

What we want to have happen: when call comes in on 2292, and person transfers call to 2068, and no one answers 2068, call should then go to 2068's voicemail (dn 7000)

Want to leave hunt and fdn to 2119 on dn2292. Have tried cls SFA on 2292 and/or 2068 (transfered calls still went to 2119 if no one answered 2068).

VM is CallPilot.

Thanks Much! (Please see following TN's)


DES 2292
TN 060 1 01 03
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 2119
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 20
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
BFTN 060 1 01 01
060 1 01 02
HUNT 2119
LHK 0
LPK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2292 20 MARP
01 BFS 020 0 07 07
02 BFS 044 0 13 00
03 BFS 060 1 01 01
04 BFS 060 1 01 02
05 BFS 060 1 01 00
06 BFS 052 1 01 15
07 BFS 044 0 04 01
08 BFS 044 0 04 00
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 2068
20 RGA
21 PRK
22 RNP
23 SCC 0002
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 18 JAN 2008









NACT DES 2068
TN 060 1 01 02
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 7000
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 20
SCI 0
SSU 0000
LNRS 32
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
BFTN 060 1 01 01
060 1 01 03
HUNT 7000
LHK 0
LPK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2068 0 MARP
CPND
NAME abc
XPLN 14
DISPLAY_FMT FIRST,LAST
01 BFS 044 0 04 01
02 BFS 060 1 01 01
03 MCR 2119 0
04 BFS 044 0 04 00
05 BFS 044 0 13 00
06 BFS 060 1 01 03
07 BFS 020 0 07 07
08 BFS 044 0 04 02
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 2292
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 30 OCT 2006


NACT

 

[vancauter]

Dear ,

Please change the following for ext 2068 :

CLS FNA CFTA HTA SFA
EFD 7000 (deviation in case of no answerfor external calls)
EHT 7000 (deviation in case of busy with an external call)

Once you've changed this ; calls will go to VM if ext 2068
doesn't answer or is busy

 

[acewarlock]

I know it say's MARP on the DN's, But if it's not turned on in the CDB it will follow the FNA of 2292.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[x11tech]

Vancauter I think is partially correct. Ext 2068 already has CLS FNA HTA, and I don't think you actually need CFTA (call forward by type allowed), you just need SFA allowed on the set to which the call was forwarded.

Without SFA on 2068, the call is still attached to 2292 since it does not get answered at 2068, and therefor follows the HUNT/FDN of 2292 if the call is a blind-transfer.

CFTA as I understood it only enables you to direct the call differently based on whether it is an internal or external call.

 

[Triton101]

I think the PBX retains the originally called number, call pilot sees the originaly dialled digits not the forwarded number....if there is a feature it would have to modify the originally dialled number....

 

[johnpoole]

why add call forward by call type? then forward both to the same target? the trnasfered to set need sfa (secondary forwarding allow) nothing more... both sets have mail and all the forwards in place..

cfta is never a good idea unless you need a unique call treatment for internal and external...

and on the original post... nothing bounces, nothing rolls.. this is a nortel.. calls either fna or hunt.. depending cls marks

john poole
bellsouth business
columbia,sc