transfer to external number 2

[aasun]

this is sort of convoluted, but is it possible? it would be extremely convenient...

i have 2 offices. LA and NY. the NY office JUST got a new norstar system (MICS 5.0, NAM 4.0, PRI with DID). same as LA (except LA doesn't have the PRI, yet).

the LA office DNs are in the 300s and the NY office DNs are in the 600s. i want to program the other office's extensions to auto-dial (or external transfer) the DIDs of the other office exensions.

ex. when in NY (DNs range in the 600s), i want to dial ext 300 and have it automatically dial the DID for extension 300 in LA.

i don't have a T1 between the offices. i was trying to find a way to make it seem simple. if i put call forwarding on a DN, it works ok. but, i don't have enough station ports to do that for all the extensions needed. if i do change dns to each one, it doesn't keep the settings.

any thoughts of a way to do this?

thanks.

 

[mroberts]

The only thing I can think of is maybe creating a destination code for each extension of the other side.

IE., destination code 300,abosorb length all. Points to route 001 (using PRI), dialout: the DID number.

You've got up to 500 destination codes available with up to 999 routes so as long as the other side has under 500 phones it should work.
MRoberts
mroberts@americaii.com

http://www.a1teletronics.com

 

[aasun]

seems logical. and a very insightful way of solving the problem. i tested it out, but my system only allows me to input 2 digits for a destination code. but it's odd. there is another cursor line...like it's waiting for a third digit.

i don't seem to have the option to save even a 2 digit code. is something prohibiting this?

thanks,
aasun

 

[Roldan]

Numbers used for destination codes must not conflict with:
Call park prefix
External access code
Direct dial number
Line pool code
internal extension numbers (DNs)
Disa extension numbers
Auto DN
you may want to check these out to make sure there is no conflict in your system.

 

[mroberts]

Well, you should be using three digit desti codes anyway. You have three digit extensions, right? MRoberts
mroberts@americaii.com

http://www.a1teletronics.com

 

[aasun]

that did the trick.. (i had some 300 range DNs on the system). i changed those out and was able to set up all the codes.

excellent!! now it's practically invisible to my users.

thanks very much!