Transfer to an External Number 2

[nsanto17]

We are getting a lot of calls comming in from our sales phone number that need to be directed to customer service (External toll free number). I would like our sales people to be able to transer to either a DN or Hunt Group instead of them remembering the external number.

Is there a way to do this?

I would rather not use an exisiting DN and just fwd that dn to the toll free number.

Thanks in advance.

Nick

 

[curlycord]

Use Routes!

Setup say Dest code of 98 which is tolld to use Route 010, Route 010 is told to call the 800 #.

Transfer to 98, done.



=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[nsanto17]

Worked like a charm...

Thanks

 

[DigitelD]

You deserve a star for that.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[nsanto17]

Star Given.... Thanks