Hi - I recently turned on transfer supervision in an ECP type 32 (callers menu + extension) because callers were complaining if they entered an invalid extension they were getting disconnected with no option to enter another number. Turning on transfer supervision resolved this problem - however the called parties are now complaining that when they receive a call that has come through the ECP mailbox, they hear beeps in their ear prior to the call connecting. Anyone know a way around this?
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transfer supervision in ECP mailbox
- Thread starter fretwes
- Start date
Go to port monitoring and turn validate extension numbers to yes and then turn off transfer supervision this will tell callers if they dial a ext number that does not appear in a mailbox profile that that is not a valid extension number and take them back to the menu
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