transfer recalls

[Badphoneman]

I have a customer that has a 3904 defined in nit1, there isn't an attendant console on the system. The transfer recall is not working. I found some documentation that says recalls will not go to a nit dn, and the calls are placed in a attendant queue. Is this correct? The customer states it just quit working. I think it may have quit working when the console was removed. Any ideas? I've adjusted the rtim with not affect.

 

[GHTROUT]

Recalls only apply to Attendant extended calls. They do not have an Attendant, so it never worked like a "recall".

However, people might FDN, or zero out of mailboxes, leaving the customer to proclaim "it always used to work".

However, it never worked after they removed the Attendant consoles.

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[Badphoneman]

Thanks, that's the why I understood it from the docs. I just wanted to be sure.