Transfer Option Cancellation. 1

[Saiyan656]

Hi My Name is Steve from Voicenet Telecom. I have a client who wants the ext. 4747 removed from being able to be transfer by the following extensions. All other extensions will need to transfer to this ext. except the following:
4734
4727
4723
4728
4718
4729
4742
4716
4703
4717
4720
Disallow list only works for out going calls on C.O. lines.
Is what my customer is asking for possible? Please Help, Thanks.

 

[SYQUEST]

Station-to-station transfer can not be disabled by a restriction list. The only way to restrict transfer is by removing the SA buttons and leaving only one on the port, but then you can't transfer any calls period.

The customer needs to train their employees not to transfer calls to stations per your list above. Management seems to make up all kinds of rules, they could just add another one to the list!

....JIM....

 

[Saiyan656]

I thought so. Thanks.

 

[Pepperz]

Does the client have a display phone?

 

[Saiyan656]

Yes mlx10D

 

[Pepperz]

From the post I assume he doesn't want calls from these extensions, so, have him look at the display, and let them go to voicemail.