Transfer of Licences

[dvdlots]

We are going through a spilt in our comapany whereby our parent company (Company A) is winding down by the end of the year. Our secondary company (Company B) is being sold to another company and will continue to operate as is. Both companies share a contact centre in Site A and Company A has a HQ in Site B. Site A houses all the Comms equipment and Site B is our DR site with and ESS server setup with HA CMS and a small NICE recording solution for 24 stations.

Company B will retain ownership of all Comms equipment in Site A at no extra cost but will not retain the equipment in Site B without paying for it. I am arguing that the equipment in Site B will be of no use as the Licences will be part of the initial setup and cannot be split. Am I correct in this argument? Can I argue that the CMS is of no use as it is licenced as a HA server which cannot be split? Can I use the same argument for the ESS server and the 2 Media Gateways with all it's cards?

We are on 2 x s8720 CM 3.1 and 1 x s8500 (ESS) with CMS 14.0 in HA mode (2 x Netra 210's).

 

[dufus2506]

Generally, Avaya will allow you to move licenses from one system to another. (There's a charge to generate the license files and install them, but it's nominal.)

However, you sound like you are trying to move licenses to another system that doesn't yet exist.

Generally, the equipment in site B could be useful to the new company if they have a similar system, (Avaya) and port licenses that could use it.

You're right that the CMS is one system. You wouldn't split it. You just need to decide if it stays or goes. I presume it, and the NICE system, would stay with the call center, but if the new company has ACD capabilities, but has been using BCMS, this could be a way to mitigate the cost of acquiring CMS.

The ESS server could be pointed to a new system with the new owner. It's a big change, but if they have sufficient licenses in their new system, there's no reason it can't be done. The hardware has value to them if they have an Avaya system of their own.

My best advice would be to consult a third party seller. Give them your scenario, and ask what's possible. They have a lot of latitude when it comes to where licenses can go, and what parts connect where. The system is a lot more modular now, and the parts (like gateways) can be reconfigured to work with another system.

Carpe dialem! (Seize the line!)

 

[dvdlots]

Thanks dufus, it is actually a bit simpler in that Company A will no longer exist and is looking to sell on the parts from Site B back to Company B at a cost, my argument is that they are useless without the licencing and I am assuming all the licences will come over to Company B when Company A closes Site B anyway.

There is no additional setup (yet) as we have no DR site available, but that will come on-stream later in the year. Our new owners are just that, owners, they have no premises that we need to link to, they have their own seperate business that they will work completely seperate from us.

The CMS was my main concern so it looks good from your comments that because we are keeping the main CMS system in the call centre that the backup server should also come accross. I'll pass this info on to my Manager with a look at discussing with our providers also.

 

[DAVIDPAYNE]

That want be much of an issue with the hardware. The software is the main issue. That is licenses to the company that purchased it. They only have the right to use it, they can not sell it. You would have to get a BP involved to help sort that out. There will be a cost.