Bradstephenson
Technical User
I am trying to figure out if calls can be transferred directly to a voicemail box. We use Callpilot if that helps. Thanks.
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transfer direct to voicemail in cs1000
- Thread starter Bradstephenson
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TRANSFER AN OUTSIDE CALLER DIRECTLY TO VOICEMAIL
Press TRANSFER.
Dial the Express Messaging Access Number, ________________
Enter the MAILBOX NUMBER where the call is to be transferred.
Press #
Press CONNECT or TRANSFER to complete the transfer.
Hang up.
If you do not know your Express Messaging Service DN, you can look that up in the Call Pilot.
John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services
Public Profile
John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services
Public Profile
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