Transfer calls directly into Voicemail on CME/Unity Express 1

[AOSupport]

Hi,

I have a CME /Unity express system and want to be able to transfer calls directly into voicemail.

I read some other posts and some recommendations said to create a CTI Route Table.

If this works on CME, how do I create it ?

Thanks,

Frank

 

[pndscm]

Extension number is 1234. Username is joejones
VMail access number is 7000.
Get into config mode

Create a ephone-dn:

ephone-dn 99
number 8....
call-foward all 7000

Get into CUE, config mode. Enter
username joejones phonenumberE164 "81234"

Write the configs to memory both places

Then anytime you get a call and want to directly transfer it to Joe Jones VMail, hit Transfer, dial 81234, hit Transfer.

Or if you just want to leave Joe a message with out ringing his phone, dial 81234 and you'll go directly there.

 

[AOSupport]

ok cool, I created the ephone like this

ephone-dn 99
number 7....
call-forward all 6000

Now, how do I get in CUE config mode ?

Thanks,

Frank

 

[pndscm]

From CLI on the router,

service-module service-engine (CUE mod/slot) session

That should get you there, then enter 'enable' mode and then 'config t'