I think I have posted this before...but cannot locate it. We have MM5.2 and had CM5.2 and now are on CM6.0 - both phone system releases exhibit the same behavior - transfer a call into someone's voicemail and it cuts off the beginning of the greeting (and if someone has a rather short greeting, it just about elimiantes all of it and the caller only hears the beep). Is there a way to fix this other than having users re-record their greetings and leaving a pause at the beginning (not sure that works either). First thing they say is "our old voicemail system did not do that"...and they are right (old was Audix but they were also on CM3.1).