Right now when I press Feature 986 + internal speed dial, the caller is put on hold. If I press Feature 986 + mailbox number, it works fine. Now, is it suppose to work with the internal speed dial as well? I do recall one customer that was able to do so. Any help will be appreciated!
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Transfer Call to Voicemail via Internal Speed Dial
- Thread starter blcabling
- Start date
thephoneboy
Technical User
Never heard of that working. It has never worked on the Nortel no matter what vocie mail you use (NAM, Flash, CP etc.) Feature 986 connects to the call pilot. when you push in a speed dial you are back in the phone systsem. I do not believe this will ever work. I have alwasy been told it will not work and I have installed over 500 of these systems. Good Luck.
Sincerely, thephoneboy
Sincerely, thephoneboy
Deweyhumbolt
Technical User
The Vmail HAS to see DTMF tone, it does not understand the protocol that internal autodial sends.
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