Transfer call to specific voicemail box to leave a message on Auto Attendant menu

[Leah]

When a caller failed on Ring Group, I point its call to mailbox 843 as menu node. There are 2 options. Option 1 is keep holding, option 2 is goes to specific mailbox 143 when caller press 1. I tried to use Nametag hunt group what you told me yesterday on ACD Path, but I can't use it on mailbox. How can I solve this issue?

Thank you,

 

[Nneemesis]

Could you be more specific, i understand that the call goes to a Ring Group an then the RG sends the call to a menu node, and then??? what's the specific problem??? THKS

 

[Leah]

Thank you for your reply.
I solved this issue. I used ACD path, call rerouting. Thank you.