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Transfer call to sales group then back to AA if no answer

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clindsay1

clindsay1

MIS
Mar 18, 2007
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I have a customer that would like something like this. Calls comes in, AA answers, caller chooses 2 for sales. VM Pro transfers to the sales group. No one answers, caller then gets a prompt to press 1 to leave a message or 2 to continue to hold.

Currently I have it setup so calls comes in, AA answers, caller chooses 2 for sales. VM Pro calls the sales group. No one answers, gets sent to the Sales VM.

Any ideas?

Thanks
 
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