Transfer call to outside source

[mbtransport]

I need to be able to answer a call and have the person that answers the call to transfer it to a cell phone.
I'm sure there is a way to do it I just have not figured it out yet.
Thanks in advanced.
Bryson

 

[PERRYPJ]

You can only transfer a call that was made from the phone

OLD ROLMEN WORKING ON NORTELS

 

[Deweyhumbolt]

You press transfer, the dest. code (probably 9), the cell #, and hang up.

Adversity is Opportunity

 

[mbtransport]

Deweyhumbolt, could you give me a bit more insight on how to get this set up. When answer the call and click tranfer and hit 9 it says "Invalid Number

 

[macdouglas]

how do you dial out? do you press 9?

A ship in the harbour is safe, but that's not what ships are for.

 

[mbtransport]

lift the reciever and dial the number

 

[Deweyhumbolt]

What happens if you answer the call, press transfer, which means you have internal dial tone, you need external dial tone. So there has to be a line pool code or dest. code, to access your external line pool. When you have it, dial cell #, and hang up. Two lines on your telephone system are being used for the length of the call.

Adversity is Opportunity

 

[thebiggerhalf]

To transfer a call out is simple if you have link service from your telco provider. simply answer the call, press "feature 71" on your nortar set. you will get a frsh outside dialtone. Dial the new cell number. As it is ringing, press "feature 71" again. You will now have a 3 way call. if you hang up the other 2 parties will remain connected through the telco CO. yYour line will be liberateed.

 

[RikRodgers]

What's the model and sw level of your system?

 

[mbtransport]

Would the link service be the same as 3way calling?
We are on Embarq

http://www.embarq.com/Business/Voice/VoiceFeatures

 

[Deweyhumbolt]

Yes.

Adversity is Opportunity