transfer call between different cor

[mohdah]

hello all
I have problem in avaya CM
l have 3 extension
ex1 : 108 cor 3 for manager
ex2 : 107 cor 2 for Secretary
ex3: 104 cor 1 for user

in the configuration cor 1 can't call to cor 2

if make call from 104 to 108 give us error
and if 104 make call to 107 and from 107 make transfer to 108 also give us error
we want to make call from 104 to 108 through 107 by using any feature ??

 

[telecomadmin12]

Check page 3 of COR 1 and see if under calling permissions you got a "yes" for COR 2 and 3.
Or do a list trace station 104 when you call 108 and paste output here.
In addition you can paste output of page 1 and 3 of your CORs.

display cor 1                                                   Page   3 of   4
                              CLASS OF RESTRICTION


CALLING PERMISSION (Enter "y" to grant permission to call specified COR)

  0? y     12? y     24? y     36? y     48? y     60? n    72? y     84? y
  1? y     13? y     25? y     37? y     49? y     61? n    73? y     85? y
  2? y     14? y     26? y     38? y     50? y     62? n    74? y     86? y
  3? y     15? y     27? y     39? y     51? y     63? n    75? y     87? y
  4? y     16? y     28? y     40? y     52? y     64? y    76? y     88? y
  5? y     17? y     29? n     41? y     53? y     65? y    77? y     89? y
  6? y     18? y     30? y     42? y     54? y     66? y    78? y     90? y
  7? y     19? y     31? y     43? y     55? y     67? y    79? y     91? y
  8? y     20? y     32? y     44? y     56? y     68? y    80? y     92? y
  9? y     21? y     33? y     45? y     57? n     69? y    81? y     93? y
 10? y     22? y     34? y     46? y     58? n     70? y    82? y     94? y
 11? n     23? y     35? y     47? y     59? y     71? y    83? y     95? y

 

[mohdah]

in cor 1 make no for cor 3
and we can't make modify based in customer request

we want make all call through the 107

 

[telecomadmin12]

Sorry, I don't think I understand what you want.
Are you saying you can't change the COR setting?

 

[telecomadmin12]

Read this:

https://support.avaya.com/forums/showthread.php?p=8890

 

[Rubzrain]

You can use another cor for 104.And check if its working. Can you also provide the display of cor 1 and 3.