Transfer button and voicemail

[lanwan]

The following are a few issues that I have a question on:

Our Transfer Mail button does not work; we have to press 986 in order to transfer a call to a mailbox.

Our night voicemail is not working properly. It should pick up after 1 or 2 rings and right now it picks up after 5 or 6 rings. Also, the display on the receptionist phone does not indicate when the night voicemail has been set.

Thanks,
R.J.

 

[lanwan]

Sorry posted this question w/out researching on the site first. The only question I still have is how to display on the receptionist's phone that the night voicemail has been set. Anyone know how to set that up?

 

[Roldan]

How do you put your phones in "Nights"? What software version in the KSU and Vmail?

 

[curlycord]

Press Feature * 3, then press the button you want to program, then press Feature 871. This button when pressed will now let you use you night/day modes and will say on the screen if it is in night mode. Also make sure that set is the control set for all lines in Service Mode programming.

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