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transfer between switches

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jsnow4106

IS-IT--Management
Sep 3, 2010
3
US
so, i work at a retirement community with over 600 residents. we have a tadiran pbx phone switch at residential and another at assisted living/skilled nursing. so i can stop paying a pbx specialist company $125 to have it done, how can i take a phone number from the residential switch and switch it with a number on the assisted living/skilled nursing switch? essentially i want to switch two 4-digit extensions between the two switches.
 
So they're networked? How - ISDN QSIG or IP QSIG? It's irrelevant, I'm just curious. But without them being networked you can't do what you want.....well, see my paragraph for more info.

In NPL you will have the local xtn defined as a KEYSET or SLT. The other number will be defined as a NETWORK number. Then in NET you will have NODES defined and the remote system will be defined as REMOTE. If you have multiple nodes then you need to work out which node number is the one you want to swap with (a good tech would've labelled these in programming).

Then in NPL you need to remove the number from both KEYSET and NETWORK. Then add them again in the swapped position ie x2000 will now be the KEYSET and x1000 will now be the NETWORK. But you must put them back in the same position ie KEYSET needs shelf/slot/circuit details and the NETWORK number needs the node number you found in NET.

That's the first system. Then you need to do the reverse at the other system so it knows which is the KEYSET and which is the NETWORK.

So, if they're not networked there is still a way of doing it. Instead of being a NETWORK number it may in fact be a PUBLIC LIBRARY number ie a speed dial. This achieves the same result as far as the user goes - they dial a number and it gets to the far site. They don't care how it gets there, it just does. Using networking will be free across a private ISDN or VoIP network whereas libraries will translate the short number eg x2000 to a full national number eg 0387654321 so you will pay your telco. If your systems are done like this then you'll need to do what I described above but you'll see in NPL a PUB_LIB not a NETWORK number for the remote xtn.
 
Unfortunately I am not an expert, but I do believe that they are somehow networked together because you can dial 4 digit in-house extensions between switches. Also, I know this is very possible and can be done (because my $125/hour PBX tech does it about once a week for me), just not sure how. What you said makes sense, but how do I make it that way? How do I make local xtn defined as keyset or slot? How do I define the other number as a network number? And how do I set up the nodes and remotes? I appologize in advance for my ignorance on this topic.
 
Hmm, this is going to be very hard to explain. What you're needing is a full Coral admin course. If you got one of of these you'd be able to do all the MACs (Moves, Adds, Changes) yourself to save yourself the PBX tech fees.

Let's start with the basics.
1. What type Coral do you have - FlexiCom 200/300/400/5000/6000, IPx 500/800/3000/4000? Each will look different and have a processor which, depending on system and age, will have a different name. The processor will be MCP/MEX/MEX-IP/MEX-IP2 etc. The processor will have a DB9/25 port on it which is labelles KB0 and is used for programming with a null modem cable.

2. I believe posts with passwords are removed on this forum so I can't post it here. It's likely the default has been changed anyway. Login with this once you know it.

3. Look at the FAQ for basic commands and explanation of how the menu works. It's pretty self explanatory - I taught myself many years ago. It's all in English and laid out logically.

4. As per the FAQ, all commands are access via simple words eg HUNT for hunt groups, NPL for numbering plan, NET for networking. You'll need to start at NPL and use the 1 option to display all. Depending on size of system this may large so you may want to capture to file. Work out what your local and remote xtn numbers are - KEYSET, SLT, NETWORK, PUB_LIB etc

5. Use PLIS to display details on the xtns when you know them. This will display info such as shelf/slot/circuit for physical xtns (if it's IP then that's a whole other kettle of fish :)). Also look for the details on the NETWORK number like it's NODE.

7. Then once you have all those details, go back to NPL and DELETE (do NOT use ERASE or you'll be up the proverbial paddle :() Then use ADD to add the numbers back in but in the oppostite place from where you deleted them from - for this you will need the shelf/slot/circuit or node information you got before.

Make sense? That's it in short form. Obviously sitting on a proper Coral admin course would be extremely beneficial if you're going to be doing a lot of it. If you're not technical, or at least telephony savvy, then it will take a long time to pick it up.

Hope that helps. Post if you need more help.
 
I am pretty tech savvy thankfully. I know how to dial in remotely, serial in, and all that good stuff. I know how to find the slots and stuff becase we are also an ISP for our residents so I have to go pull wires to put in the dsl filters. I'll play around with what u said on a few empty apartments the next few days and I'll let u know how it goes. I amscheduled fr a course sometime. Just not sure when. I'll also find the models Of the corals and let u know on those too. Thnx a lot. =)
 
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