Traffic report hourly for historic data

[usmcjohn]

I know I can do list meas trunk hourly and get the past 24 hours of detailed info, but is there anyway to get that same data for a historic period like last month?

 

[joe2938]

bcms cannot do that, you will need cms

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[usmcjohn]

What is bcms and cms?

Sorry forgot to mention, I'm on CM 6.3

 

[joe2938]

bcms stands for basic call management system which you most likely already have, cms is an advanced call management reporting system that can run real time and historical.
reports for agents vdn/s etc... But is not cheap!

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[AvayaTier3]

Command: change meas-selection (trunk-group, route-pattern)
fill out form
You will then be able to get last 24/48 hour measurements (today/yesterday)
Command: list meas trunk-group (hourly, today, yesterday)

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[joe2938]

But they most likely want to go back further so I believe they would need CMS as they want to go back a month.

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[joe2938]

Also a good call accounting system could do this as well

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