Tracking Outgoing Calls

[dvannoy]

Is there anyway to run a report by extension to see what that extension has called?? I donot have a CAS system, just was wondering if it can be done from the system.

Thanks in advance

 

[MarvO1]

You would need to add an SMDR box to the system. Then you can pump the call info out to a Hyperterminal session in a raw format to look at manually without needing call accounting software. If you need actual reports by extension, then you would need some package to do the pretty sorts etc. I have seen people write their own package and get quite good reports.

MarvO said it

 

[jerryreeve]

I don't think the SMDR6 will report internal calls only external calls. the cta 100 may be able to do that though, Anybody??

JerryReeve
Communications Systems Int'l
com-sys.com

 

[commsguy]

The CTA will but it doesn't dump it into any readable format that i can tell. You need a driver to do that for you, like NORTOOLS from RSI. I would love to be able to this if anyone knows how to extract useful data from a CTA without buying more software.


commsguy

http://www.convetech.com

 

[commsguy]

Anyone?

:-(

commsguy

http://www.convetech.com