Track Attendant inbound calls

[bigtee959]

IS there a way to track the number of inbound calls to a 2250. I have a call accounting program installed but dont see much traffic on the consoles. When I check the logs I see calls but it seems only the calls that terminated at the consoles was logged. I dont think the inbound calls are tracked that were transfered to another extension since the call does not end at the console. Is this so?

Thanks in advance
T

Terence Phillips
Telecommunication Specialist

 

[acewarlock]

This is the 2nd post for the same question and you got your answers in the 1st one.

 

[SwitchWitch]

Tell me Ace.
Where can i find his first post?

 

[acewarlock]

It has the same Title as this one. Just click on his name and then click on threads started by him in Meridian.