How to you establish a full day trace on a station that is seldomly used. I have a user that does not use phone much, says his phone is ringing and nobody there. I ran a trace on his station number, but the trace times out after a short time. Also, if i catch the call on the trace, i know how to decipher if an internal call but what will be an indicator of an outside call. I believe someone is messing with this user 