Trac Log Info_Release and try again_While calling out

[telklass]

Hi all,

I Having issue to make outbound call on a phone, Release and try Again.
This what i get from the output for a trace of my DN, but i don't know how to explain this. Please help.

ACTIVE VTN XXX X XX XX

ORIG VTN 100 0 01 17 KEY 2 SCR MARP CUST 0 DN 1012 TYPE 2004P2
SIGNALLING ENCRYPTION: INSEC
MEDIA ENDPOINT IP: XXX.XX.XXX.XXX PORT: 5200
TERM NONE
DIAL DN 22XXXXXXXX
MAIN_PM DIAL AUX_PM NARS_CALL
TALKSLOT NONE
EES_DATA:
NONE
QUEU NONE
CALL ID 509 13516


AUX NARS

 

[Firebird Scrambler]

The way I read it is

Extension 1012 key 2 which is a 2004 IP phone on TN 100 0 01 17 has tried to dial via MEDIA ENDPOINT IP: XXX.XX.XXX.XXX PORT: 5200 using 22XXXXXXXX as the dialled number. It sent out a caller ID of 509 13516

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[telklass]

Yes, But the outgoing call does not pass .

Thanks !

 

[Firebird Scrambler]

Assuming that other phones are OK dialling out, you might need to refer to the sets configuration in case you have an NCOS, TGAR or CLS issue

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[janaya]

try dialing out with a maintenance set, direct selecting the trunk. this way you can bypass all configuration changes. If you can get out then you just work backwards to see where the problem is.

John Anaya
Amdocs Inc.
ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5
ACSS/ACIS - SME - IP Office 8.0
APSS/APDS - Avaya UC Services

Public Profile

http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/

 

[telklass]

Ok ,

That way is always a good idea .

Thanks !