Total number of hours recorded

[NewbieCarol]

We are currently running NICE Perform 9.0. We haven't set up any external archiving storage yet but need to know how long we have before calls will start to be overwritten (FIFO). Anybody know of a way to find out what our total hours of recordings are up to this point and how many we have left?

Thanks everyone!
Carol

 

[ITServicesBR]

Hi

It is a new System? Negative case, do a search oldest 2 months, selects locate in the call and verify itself this in disk or requesting retrieval / error, goes altering this query until arrive to oldest called in disk. With that you have a medium one of how much hard your disk. I find that to compact of the Nice is to next: 16k = 1s 960k = 1 min 57600k = 1h 1382400k = 24h or be 1 day equals to more or less 1 Gb.



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