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Toshiba Stratagy ES - Cannot create user agent

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juliendb

juliendb

IS-IT--Management
Nov 18, 2020
1
CA
Hi!

I herited the support for an hospital with a toshiba CIX system. I have no Toshiba formation. The SES module is a card directly in the cabinet.
Now when i try to create a new user agent, the small window pops up but stays blank. Same with "Copy UA".
I tried with two other computers, tried rebooting the SES but the trouble remains.
I haven't updated iexplore

does anybody have a clue on what can be going on?

Thanks all.

 
 https://files.engineering.com/getfile.aspx?folder=ff23fb00-c614-4139-8d69-e4735e661753&file=20201118_173534.jpg
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