Toshiba M1 --BSoD 3

[jc64]

I have a new Toshiba M1 with W2KSP4. It likes to bluescreen on certain active content. It is easily reproducible by using Project 98, Outlook Web Access 2000 , etc. The driver listed is tridxp4.dll in the BSoD. Toshiba told me to reload the driver (no help) and if that didn't work move to XP. If I dial back hardware acceleration to nothing it seems ok but very slow. I've seen this mentioned in other forums but haven't seen a fix. Any suggestions? The video card in the notebook is a Trident XP4/Cyber XP4 with the latest driver from Toshiba.

 

[lufda02]

I had the exact same problem and today deinstalled the drivers from Toshiba. The system is now running fine with the default OS drivers for video.

 

[erne75]

Hi,
I have the same problem. Can yuo say me the driver that you have downloaded please? I don't find a compatible driver.

Thanks

 

[bhogaj31]

Guys and Girls

I had the same problem

e.g. Bsod pointing at "tridxp4.dll" when trying to play a DVD using InterVideo WinDVD.

After alot of faffing about I found this article on the Tosh website which worked and now I do not get this error.

"

http://uk.computers.toshiba-europe....ection&CFID=Tecra+M+Series&FID=TIU0000002b85"

It's all about installing the drivers from the M1 "Tools and Utils cd" in the order specified in the above link.

Now I can play DVD's at the highets resolution with no problems.

Hope this helps

Jat

 

[prljam5]

I have the same exact problem - however, I cannot use the default video drivers because I want to benefit from dual monitors, and I cannot load all those drivers in the order that toshiba wants me to because I am running W2003 Server - and many of them are unsupported - which caused the computer to crash even before it bluescreened...

I was on the phone with Microsoft for 3.5 hours today - they pretty much did nothing other than verify that it is the display driver. We then conferenced Toshiba who were less than helpful.

Any ideas on workarounds are welcome!!

 

[ericmusky52]

I have the same problem- i do have the latest driver for video, people from toshiba told me to download the driver from theire site, and i still can`t make it work. When i uninstall the driver at the next reboot, windows will automatically install the same driver. Does anyone know how can i uninstall all driver and start all over again in the proper order like mentionned above. Thanks. A very desperate man.

 

[Michaelsen]

Hey people!

I would really like to know how I can fix this problem.
I'm using Windows XP pro, and I would like to try bhogaj31 suggestion to fix this. Unfortunately I haven't got the Utility and driver cd, and i can't find all of the drivers listed at this page:

"

http://uk.computers.toshiba-europe....ection&CFID=Tecra+M+Series&FID=TIU0000002b85"

that bhogaj31 pasted. Is it possible to download the full cd, or just the chipset driver? I can only find the chipset utility.

Thanks

 

[bhogaj31]

Hi Michaelsen

I went to the following link, and searched for all types of driver for the Tecra M1 that will run on Windows 2000.

I found every single driver there and downloaded/installed them in the order specified in the above link.

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

I just did a search for all Tecra M1 Win XP drivers and have pasted the link below to make it easier.

Hope this helps.

Jat

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?z=91&service=EU

 

[Michaelsen]

Grazie grazie

I'll try it.. Have a nice summer

- Michaelsen

 

[grykowski]

I also have recently run into this exact same issue. I am running Windows XP Pro (clearly part of the issue is that I didn't reinstall from the Toshiba supplied CD). I've tried backing out all of the Toshiba supplied drivers which I manually installed after a rebuild of the OS (from a standard Microsoft XP Pro cd) and reinstalling them in the order listed but no luck.

If I run with the "standard VGA driver" as suggested above in the thread, everything works fine (i.e. no BSOD) except for playing DVDs. When I try to play a DVD it says that the video mode is unsupported. Since this is much better than a BSOD when I close any Microsoft app, I've decided to punt and stick with this less than optimal configuration.

If anyone comes across a good solution (i.e. if Trident ever comes out with a driver that works properly or something similar) please post it to the group, because I'll be checking back periodically.

Thanks all!

--Scott G.

 

[ttni]

Jat, the link you gave us was wonderful. I downloaded every single drivers and followed exactly the order to install one by one. When all the drivers were loaded correctly as the suggested in the site, the Bsod "tridxp4.dll" problem was gone with the wind forever. This is a great experience and it took me lots of time to research the solution. Thanks much for sharing this.

-Tai

 

[jns992001]

I had the same issue.

A workaround is to go to your display settings. Click Settings, Advanced, Troubleshoot. Lower the hardware accelleration to None or one level above None.

This seems to disable some of the Trident dlls. After that I was able to play video without any issues.

Hope this helps!