Toshiba Laptop rebooting during Norton Antivirus install

[mainit123]

Am installing Norton Antivirus on a Toshiba laptop and midway through the install, it simply shuts down the laptop (electrically). Does not reboot, simply powers the machine down as if a setting has been done in Power Options that tell the hard drive to shut off. However, no such setting has been set.
Really just trying to see if this is a Norton issue or something that others have encountered when installing Norton regardless of what platform installed on?

 

[pritska]

have you run a pre-install scan of the system to ensure it's not already infected with a virus?

Also, try copying the installation to the hard drive, so that
the CD drive is NOT used while installing. It may be a power issue, but you would experience that with other CDs if that was the case....try another CD and see if same thing happens.

Or install from network, or USB key...

 

[wolluf]

How about installing anything else - any problems? Is there anything in event log (run eventvwr.msc)? Machine running ok otherwise?

If its a personal machine, what about installing AVG free edition instead. Better AV and much less resource hungry than Norton.

 

[mainit123]

Thanks for the helpful tips.
Will have to try these suggestions and report back.

Thanks.

 

[alidabiri]

for god's sake get rid of norton. it's nothing but headache. many people are having problem with network, booting, and shutdowns.