AndrewTech
Technical User
Recently went to a customer location. Toshiba CIX 40 with GVPH voicemail card. Caller ID is passing through the system and is displaying as it should.
When a call is transferred from the auto attendant to an extension, the phone shows 250(VM pilot number) calling, the user picks up the phone and the caller ID is shown a few seconds after the call is answered. Is there a way to have the caller ID shown BEFORE the user picks up the handset?
When a call is transferred from the auto attendant to an extension, the phone shows 250(VM pilot number) calling, the user picks up the phone and the caller ID is shown a few seconds after the call is answered. Is there a way to have the caller ID shown BEFORE the user picks up the handset?