I’m looking for a solution or alternative to having two keys for a single extension appearance on a non-primary phone.
For instance, a secretary would like to have a button on her phone with her manager's extension on it to see if he is on the phone, answer his incoming calls, and be able to place the call on hold for the supervisor to pick up in his office. Is there any way to accomplish the functions with 1 single button?
As of now I have a DSS Key and a Secondary DN key for each appearance of the different manager’s numbers and am going through buttons fast. IE: The receptionist likes to be able to pick up any of the numbers if they ring and the Manager is out of the office.
I’d appreciate any suggestions.
For instance, a secretary would like to have a button on her phone with her manager's extension on it to see if he is on the phone, answer his incoming calls, and be able to place the call on hold for the supervisor to pick up in his office. Is there any way to accomplish the functions with 1 single button?
As of now I have a DSS Key and a Secondary DN key for each appearance of the different manager’s numbers and am going through buttons fast. IE: The receptionist likes to be able to pick up any of the numbers if they ring and the Manager is out of the office.
I’d appreciate any suggestions.