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tone generation from ops console

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photopops

photopops

Technical User
Dec 22, 2007
1
GB
Hi,
Does anyone now how you generate tones from the ops console whilst on a call.

Example made a call to an IVR that needs dtmf digits to respond.
Cheers
paul
 
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A console can be put into MF4 tones by keying **9 the display will then say MF4 Tones in use, you then dial the IVR/Pager etc.

Unfortunately this cannot be activated during a call.

Also depending on software make sure that the Ops consoles COS has AMF. (Automatic MF).
 
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