Feb 18, 2011 #1 photopops Technical User Dec 22, 2007 1 GB Hi, Does anyone now how you generate tones from the ops console whilst on a call. Example made a call to an IVR that needs dtmf digits to respond. Cheers paul
Hi, Does anyone now how you generate tones from the ops console whilst on a call. Example made a call to an IVR that needs dtmf digits to respond. Cheers paul
Feb 20, 2011 #2 happymal Technical User Dec 22, 2008 62 GB A console can be put into MF4 tones by keying **9 the display will then say MF4 Tones in use, you then dial the IVR/Pager etc. Unfortunately this cannot be activated during a call. Also depending on software make sure that the Ops consoles COS has AMF. (Automatic MF). Upvote 0 Downvote
A console can be put into MF4 tones by keying **9 the display will then say MF4 Tones in use, you then dial the IVR/Pager etc. Unfortunately this cannot be activated during a call. Also depending on software make sure that the Ops consoles COS has AMF. (Automatic MF).