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Toll Free Number pointed to DN with 3 voice mail box

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vicentell

Technical User
Sep 18, 2003
84
MX
Hi Everyone.

I have a toll free number that is pointed to a DN number on the PBX. (1274).
When I called this number 1274 I have 3 options and each options goes to a diferent voice mail. There is any way to know that the other 2 voice mail number are ?

Here how TN for 1274 looks. Is a phantom ext.

*********************************************************
REQ: prt
TYPE: tn
TYPE TNB
TN 156 0 10 5
DATE
PAGE
DES

DES HNYWEL
TN 156 0 10 05 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 1274 0 MARP
CPND
NAME ACCEL PAYMT
XPLN 21
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
XLST 0
SCI 0
SCPW
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA
MCRD SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
PLEV 02
AACS NO
FTR DCFW 4 6293
DATE 19 MAR 2003
************************************************************


 
Sound like you have the DID pointed to a voice mail DN table.
Are you using Meridian Mail?
If so go to Voice Administration > Voice services Administrations > Voice service-DN table (find out what the Voice mail Definition is for the DN). Exit out of Voice service-DN table go into Voice Menu Definitions highlight the correct Menu ID and arrow down to what the key programming is at. You will be able to find where each key is pointing to what mailbox.

Steve
 
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