tmu&external music onhold 1

[bioser]

Hello all
my system is sp6 and my music on hold not work all conection is true and test that but not working

 

[rochafelippe]

Hello
the player its ok? check the cable in TMU, your hold music worked before?

 

[bioser]

hello and thanks
player work properly and all conection is true work but on hold not music .

 

[fcpli]

What about ASPACs and parameters in e.g the GH? How do you test the MOH? It works with certain traffic cases, not if you are trying between 2 extensions, check this in Alex.
The traffic cases for MOH:
Parked on inquiry, CAW, camp on busy, auto CAB
Parked by PABX operator.
Queue towards a group (ACD, GH)
There might be some other traffic cases also,but I don't allocate them now (memory problem).

 

[bioser]

hello
i dont have any info about aspacs parametr about moh may be aspac be change and i dont be know .
dou you have moh aspac parametr ??
i check player as mdf and tmu cable and work but when conect to tmu and hold call moh not work two week ago worked ok but now ....

 

[fcpli]

aspap 154, 158, 177 (and 139 if RVA is involved). For MOH channel 1 154=1, 158=1, 177=0. Note that for external MOH the TMU in the LIM where the trunk lines are, has to be equipped with MOH cable.

 

[bioser]

Hello and thanks
i make change as parameter aspacarnum=177,parval=0;
and moh worked thanks to your guide