TM Corporate Directory adding a 0

[tnphoneman]

I have a problem that I can't seem to find a fix for yet. TM 3.2 and CS1000E 5.5.

Directory uploads and searches fine but when you select dial you get a 0 added to the front of the number. When looking in the in TM the Directory Number and Extension Number are correct but the ESN number has a 0 in front of the Ext. I just can't figure out where TM is getting that from.

Point me in the right direction.

Thanks

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[SL1M1]

You might find that in the 'Upload' option and maywell be that it's inserting in the options the specific site/s ie '0' as you have Access and Location Codes selection prefixes

Have a look

Cheers!!