TLS fatal error on connection alarm on port 443 1

[NYSTECH]

I have several IP Office 11.0 and 11.1 with IP phones that are not using TLS and I see the TLS fatal error alarm in System status every time a phone or phones reboot. I was wondering if there is a way yo suppress that alarm so it doesn't show up and fill the entire page in system status. It isn't service affecting but more annoying than anything else, I see several posts about the error but nothing about if it can be suppressed.

Your ideas would be appreciated.

 

[derfloh]

How do the phones learn the HTTP server address?

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[NYSTECH]

DHCP I believe. If that is what your asking.

 

[derfloh]

It is. Usually the option HTTPSRV should send the phone to port 80 (no TLS). Only TLSSRV should use TLS so that it can lead into such a situation.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[NYSTECH]

Good information. Thank You

 

[NYSTECH]

Sorry to circle back to this but wanted to make sure I understood. The only way to suppress/ stop these alarms is to make sure TLSSRV is not being used in DHCP scope correct? Or can you go into System events/ Alarms to disable it?

 

[derfloh]

Under System Events Alarms you can only disable to send Mails in case of such an alarm. But the alarm will be still there.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN