I have IPOCC 10.1, the time on the server is corecct, when checked in Agent Status Report, and Contact Detail Reports found that the time is increased 2 hours, if the call is on 3:00 o'clock, on the reports 5:00 o'clock, and similar thing in Agent login,
in the error list each event is in the same server time.
why this case occurs
Thanks
in the error list each event is in the same server time.
why this case occurs
Thanks