BOE-XI (R2)
We get a sporadic problem, when we have a large number of reports that are set-up for e-mail distribution around the same time.
The SMTP server threads get overwhelmed and some of the instances FAIL or do not get delivered to the e-mail recipient.
We have increased the SMTP threads on our GroupWise e-mail server - and that has reduced the issue...but not fixed it 100%.
There are no CMC-accessible "timeout" setting on the DESTINATION (SMTP) set-up on the ReportJobServers in XI...and I don't know what the DEFAULT is.
Does anyone know how long the JobServer waits for a response from the SMTP server - and are there any HIDDEN "timeout" settings for SMTP that can be Modified in XI...?
Thanks in advance!
Senior Business Intelligence Consultant
Toronto, Canada
SeagateInfo 7 -> Crystal Enterprise -> BOE-XI (R2) / (R3.1) | Crystal ( 7 -> 2008) design | WebI design | Best practices for Java / .Net / Web Services
We get a sporadic problem, when we have a large number of reports that are set-up for e-mail distribution around the same time.
The SMTP server threads get overwhelmed and some of the instances FAIL or do not get delivered to the e-mail recipient.
We have increased the SMTP threads on our GroupWise e-mail server - and that has reduced the issue...but not fixed it 100%.
There are no CMC-accessible "timeout" setting on the DESTINATION (SMTP) set-up on the ReportJobServers in XI...and I don't know what the DEFAULT is.
Does anyone know how long the JobServer waits for a response from the SMTP server - and are there any HIDDEN "timeout" settings for SMTP that can be Modified in XI...?
Thanks in advance!
Senior Business Intelligence Consultant
Toronto, Canada
SeagateInfo 7 -> Crystal Enterprise -> BOE-XI (R2) / (R3.1) | Crystal ( 7 -> 2008) design | WebI design | Best practices for Java / .Net / Web Services