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time profiles not working 1

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karikguy

Vendor
May 14, 2010
25
GB
i am having a problem setting up time profiles.

if i use the for incoming call routing i would set default to go to AAbusiness_open and after hours MON - FRI 5pm to 7AM to go to AAbusiness_closed but it only goes to the default not the closed.

and if i use them for AA greetings and i set morning 7AM to 5PM mon - fri and i try to set after hours to mon - fri 5pm to 7AM it only plays the open greeting and at night u get no greeting. can somebody point me in the right directions to using these time profiles they just don't work for me.
 
You cannot overlap days, so for example you need to go 17:00 - 23:59 then 00:00 to 08:00 not 17:00 - 08:00 that's why they aren't working :)

 
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