time on transfer call

[goldrake]

Hi, after problems
finally i return.
i have ipldk 100.
when i trasfer an incomming call, i press trans/prg + number extension, but if then extension don't answer the call fast, the display of my phon tell "time ended", and i must wait the called-extension put down the phone then i must trie to re-trasfer the call.
is it possible to increase this transfer time to avoid "time ended"?
thank in advance.

 

[morenot]

Try this:

2.3.2.2 Call Transfer to Station
Description
A Call can be transferred to another station within the system. The transfer can be screened (announced) or
unscreened to an idle/busy station or Hunt Group. The transferred call will ring and provides an Exclusive Hold
flashing indication to the receiving party’s DKTU.
If the receiving station does not answer the call in the Transfer Recall time, the transferring station and the
transferred station will receive recall. If the call still remains unanswered, the attendant will also receive a recall
for the Attendant Recall time. After that, the transferred call will be disconnected.
Operation
To transfer to an idle station (unscreened), perform the following Steps:
1. Press the [TRANS/PGM] button.
2. Intercom dial tone should be heard and the previous call will be placed on exclusive hold.
3. Dial the station number that will receive the transfer.
4. Replace the handset or go on-hook.
To transfer to an idle station (screened), perform the following Steps:
1. Press the [TRANS/PGM] button.
2. Intercom dial tone should be heard and the previous call will be placed on exclusive hold.
3. Dial the station number that will receive the transfer.
4. When the station answers, announce the call being transferred.
5. Replace the handset or go on-hook.
To transfer to a busy station, perform the following Steps:
1. Press the [TRANS/PGM] button.
2. The CO Line automatically should be placed on exclusive hold and the ICM busy tone should be heard.
3. The transferred station will receive a muted transferred CO Line ring.
4. If the call is not answered within the designated Transfer Recall time, the CO Line will be recalled to at
transferring station and the attendant will receive a recall ring if the call remains unanswered.
To make an unscreened transfer by SLT, perform the following Steps:
1. Press and release the hook-switch, the intercom dial tone should be heard.
2. The CO Line should be placed on exclusive hold, and the Transfer Recall timer will be activated.
3. Dial the Station number the call will be transferred to.
4. Replace the handset and go on-hook.
To make a screened transfer by SLT
1. Press and release the hook-switch, the intercom dial tone should be heard.
2. The CO Line should be placed on exclusive hold, and the Recall timer will be activated.
3. Dial the station number the call will be transferred to.
4. When the station answers, announce the call being transferred.
5. Replace the handset and go on-hook.
ipLDK-60 Issue 1.0
Feature Description and Operation Manual October, 2006
43
Condition
?? When the attendant has a DSS and a station of programmed in DSS receives transferred call, the LED of DSS
button in attendant will flashing.
?? When the SLT user is in the screened transfer mode and tries to converse both transferred station and CO Line,
the user can activate brokers call with hook-flash.
?? It is impossible to transfer a call to another busy SLT from a SLT. When receiving busy tone, SLT user can be
connected to the CO Line with hook-flash.
Admin Programming
1. Transfer Recall Timer (PGM 180 – FLEX 7)>>>>check this
2. Hold Recall Timer (PGM 180 – FLEX 5)
3. Attendant Recall Timer (PGM 180 – FLEX 1)
4. No Touch Answer (PGM 111 – FLEX 7)

Saludos...

JLMT//

 

[goldrake]

hi morenot,
thank for your reply, tomorrow when i go home i trie to edit this parametres.
you speak about ipldk 60, these are ok also for ipldk 100?
Where can i found the full operation manual?

 

[morenot]

Are similar..

Check this link..

http://www.lg-nortel.es/lgnortel/areatecnica/manualesldkipldk/index.html

Saludos...

 

[goldrake]

Hi morenot,
today i tried but.. i think not ok.
what are for you the best system time (not default).
And when i open the phone and i dont make a numer, what is the system counter?

Thank