Time on Telephones is an HOUR OFF!!

[quazimotto]

Greetings Gents,

I have a perplexing problem. It's weird.The clock is off on the telephones by an hour no matter what I do. I change the NTP server and nothing. I changed the offset and stills reads an later then it should. I tried my router as NTP server and the same. What am I missing. It is an old IP406 with 5.0.28 software. I have a number of customers still using these things.-(They throw money around like man-hole covers.) What am I missing? Anybody remember back that far? Can I set the system manually?

All suggests are aprreciated.

Best Regards,
Quaz

 

[janni78]

Didn't the old versions use Time Protocol (RFC868) and not NTP so it got the time either from Manager or VM Pro?

"Trying is the first step to failure..." - Homer

 

[derfloh]

The old time protocol didn't know time zone settings. So you have to provide your local time.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[quazimotto]

Thanks, Guys, for the info.

Jannis78, are you saying manager has to be open on a pc somewhere in the network and the ip office system setting has to reflect the ip address of that pc under manager pc setting or a pc running voice-mail pro?

 

[derfloh]

And the time server option has to be enabled in Manager settings.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[teletechman]

Is this the time on the phones or the SSA, the older units used to have an issue with the SSA so you had to ignore it I am just not sure what release it was. I always looked at the monitor to see what time the system was seeing.
Mike

 

[quazimotto]

derfloh,

If a pc on the network is running VM Pro will IP Office pick that up with nothing more needed to be done? And if VM Pro is on the other side of a VPN tunnel will it pick up the correct time?

 

[quazimotto]

teletechman,

It's on the phones. When I save something to the unit, it will saving and give the correct time for saving the info. But the phones are still an hour ahead. Resolved the issue by using manger as suggested by Jannis78.

 

[Nortel4Ever]

What about trying this:
Go to System and set the Time Setting Configuration Source to None
Go to User select a phone and and set the System Phone Rights to Level 1
Merge these changes.
At the phone you selected use the Features soft key to go to Phone User - System Administration - Time and enter the system time manually in 24 hour format. Use the # key to enter the colon between the hours and minutes.
We do this with every install and have never had a problem with the IPO keeping the correct time.

 

[budbyrd]

@Nortel4Ever. Not sure if that works on a 5400. We have a customer on a 403 that we have to use a 4424 to set the time.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Telecomboy]

Janni78 is right. You need to point the system to the pc running manager or vmpro. Then, manager or vmpro needs to be open on that pc for the system to grab the time.

 

[sizbut]

The app doesn't need to be ope permanently (though Voicemail Pro is useless if it isn't). Just running when the IP Office restarts or when it asks the for current time (don't know how frquemt;y it does that).

Stuck in a never ending cycle of file copying.

 

[derfloh]

The VMPro app itself (the client) is not needed to run. The windows service alone is enough.

On that old release I think Voicemail lite will do it as well.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN