time on phone versus voicemail time

[bttech]

Customer states their phone sets show the correct time on IP Office, 5410 sets, but when they retrieve voicemails the time for the VMs are 45 minutes off. Any suggestions?

I have talked to Catalyst Tech Support about the System Status Application time showing a different time than the VMPro server and phone sets. Their response was this is a known issue but Avaya has never come through with a patch for SSA.

 

[IPGuru]

where is your IPO getting its time from?
Normally the IPO would be synching its time with the VM Pro server so they should be the same.
if you have this set to something different check the time on the VM Pro server.

Computers are like Air conditioners:-
Both stop working when you open Windows

 

[Gruelius]

We had a server without any DR fail (had our vm pro server on it), i did a new install of 8 on a seperate server, loaded all the users e.t.c. and now our time is off too by about 20 hours. the VMpro server app shows the correct time but any conditions based on time are off.

 

[RogerTurboFederer]

I have a Contact Store and the time is off by 6 hours.

:-(