Ever since the change to DST, the time shown for calls on all our NICE Analyzer reports are ahead by 1 hour, even though the time shown on the server desktop is correct. How can I correct this? We have had the system for years and this has never happened before.
NICE Analyzer rel. 3.0.2.3
Avaya CMS R12
NICE Analyzer rel. 3.0.2.3
Avaya CMS R12