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Time dependent automated call forward 1

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3comnewbie

Technical User
Dec 12, 2011
1
US
Our company just let go our IT guy and now I'm stuck with the phone system :(
We use Auto Attendant and when the caller dials "0" it automatically forwards the call to my extension. I can only cover such call in the afternoon so my question is this:Is there a way to use Auto Attendant to forward calls to different extension during morning hours and after lunch start forwarding calls to my extension?
I hope this is not too confusing :)
 
Yes you have many way to go on it :

during morning you can send incoming call example to AA5501 and you can place menu tree where after dials 0 fwd call to x300
during lunch you cand send incoming call example to AA5502 and you can place menu tree where after dials 0 fwd call to x350
during night you can send call example to AA5503 and you can place menu tree where after dials 0 fwd call to x399

For create this you can configure Point Answer of line to different AA based on state NBX , or use dialplan and you can use time/date routing

bruno
 
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