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Time constraint

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surad

Technical User
Mar 10, 2003
37
US
We have three groups at the help desk and
Need to set constraint that would differentiate between the MC group and Bio and Corporate. MC group coverage is from 5:30 pm – 8:30 am and the weekend. The other two groups work between 8:30 am – 5:30 pm. Bio and Corporate can identified as a Line of Business in applications they support but MC supports both Line of Business.

Sample of the query:
IIF(trim({Table_gbst_elm.TITLE}) in ["Abbott",
"Adhoc Query",
"Ancillary Equipment",
"Antibody Screening",
"ASTF",
"Audit",
"Audit Svs Report","Web: eIMO",
"Zeus Scientific"], "Bio.",
IIF(trim({Table_gbst_elm.TITLE}) in [
"ARCIMS",
"Cap One",
"CEP-HR",
"CFRS",
"P!N Web",
"SDIS COTS"], "Corp.",

IIF(trim({Table_gbst_elm.TITLE}) in [
"Administrative",
"AFESC Support",
"AS/400",
"User Access-Region",
"User Access-Tissue",
"WAN",
"Web: CrossNet",
"Web: Donation Site"] , "MC",
"Other")))

Thanks
 
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