Timberwolf 9730 with multiple FSC errors!

[bbouchard]

Got the following errors on the display at different times, first one was the initial error, second was after opening and closing the door and the third was after a power cycle. Need any assitance on resolving these issues.

INOP = FSC #3090
MECH = THETA

Next...

INOP = FSC #3109
MECH = NONE

Next...

INOP = FSC #308E
MECH = Z

Thx.
Brian

 

[timwah]

Is this a new install or a formerly running machine?

 

[Schotte]

308e
ERR_SRV_MECH_DROPPED_OUT_OF_STOPLOCK,
The mechanism has fallen outside the allowable stoplock range
Refer to specific FRU callouts for mechanism indicated.
If this error is encountered at the end of a <put> operation, also
check for a loose or mispositioned target on the device used in the
previous <get> operation.
If this error occurred on a move then check belt tightness of
mechanisms.
FRU: LOCATION: CONFIDENCE %:
---> If MECH = Theta<---
THETA MTR/ENC. ASSY LSM 75
CYC LCU 25
---> If MECH = Z<---
Z MTR/ENC. ASSY LSM 75
CYC LCU 25
---> If MECH = HAND<---
HAND ASSY LSM 65
CYC LCU 25
Hand Flex Cable LSM 10
You will probably need an STK service call, but as the product has been EOL for sometime, they may not be in a position to help..........sorry.