Tie 4 partner ACS's together with VOIP 1

[highpointrich]

Anyone have any good, or bad things to say about using the Multi-Tech Voice/Fax over IP gateway..I have a customer that has 4 partner ACS systems [7.0 ] and would like to be able to tie them all together with VOIP [ using DSL ] in all locations..
Just wondering if it has been tried and tested...
Is the setup easy...
Thanks.
Rich

 

[mforrence]

I have used the MultiTech VoIP units for some time now - they work as well as the IP circuits between units. They will provide connectivity, either at a trunk or station level. Good luck.
Mike

 

[telecomtekperson]

MForrence, i have had 2 singleport multitech boxes and cant figure out the phonebook tomake them see each other...

How does the phonebook have to look? 2 boxes s/l phone on each end.

 

[mforrence]

telecomtekperson - your question is difficult...almost like saying "how do I progam a phone system?"... I can only reply - look into the documentation and on MultiTech's web site. They have some detailed examples that should walk you thru better than I ever could. Good luck. MIKE

 

[itpphoneguy]

Hi Rich,
The only way to tie Partner systems together is to use station and trunk ports as pathways to the other systems. Partners do not network like iP Office or Magix, there is no way to forward caller ID or calling station information. Sames goes for voicemail coverage.

It does not matter whether you use copper lines, T1's or iP emulated lines, the result is the same as far as the Partner systems are concerned. In your situation, the Partner iP office is a better solution. New hardware & I bet the customer wants to try and save some money.

-Chris

 

[1043]

I have 1 Magix and 2 Partner systems networked together using the Multi Tech MultiVoip System.They are at 3 seperate locations miles apart and all tied together with a WAN. Multi Tech tech support was really helpful in setting this up. I haven't had a problem in the 4 years its been up.

 

[highpointrich]

Chris
Thanks for your input....That is the way I planned on tying them together.. Px station leaves on one end and winds up as a CO trunk on the other site...and vice versa..As I see it each site will have to have two static IP adresses [ 2-port device ] I'm being told that verizon charges $ 40.00 a month for each static IP address....couple that with the cost of equipment and installation....might not be worth it..
These Partner systems are just towns apart...regional call rate...not long distance...The customer just wanted the convience of transfering an incoming call to the distant location so it would be seamless to the caller...centrex is out...How did you know that the customer want's to save money...Hmmmmm Yuk, Yuk..
Magix & IP office is out because of cost..They have the ACS 7.0's in place
I'll present them with some numbers...
Thanks Again for your input and intrest..this is a GREAT! site.
Rich

 

[itpphoneguy]

Hi Rich,
New systems. Burn. The only advantage that is a cost saving is centrallized voicemail. That's if they need voicemail at each site.
Mind you. Ip Office 403 in the main store and iP small office in the others (depending on size) might not be too bad. Cost of service seems to be an issue, but then again, maybe not depending on bandwidth. You may get more than two paths. Go with TDL sets. Who sold the ACS R7's ....?

-Chris

 

[highpointrich]

Chris
Another vendor sold the 7.0's....They were not happy with the service and tech help they were getting...
I find them to be excellent customers...I'm trying to get them all that was promised by the other vendor...
Thanks.
Rich

 

[itpphoneguy]

Hi Rich,
Good going! They are your customers now. Likely for good.

-Chris

 

[mforrence]

Rich - FYI, I believe that you'll only need ONE static IP address for your entire Multi-tech VoIP network. In some cases, you can use an existing static IP address at that main location - just have the router forward traffic on the appropriate TCP & UDP ports to the MultiVoIP box. The one w/static acts as the gatekeeper and the remote locations constantly communicate, hence the remotes don't need static.
MIKE

 

[highpointrich]

Mike
Thanks....When I give my customer a price range, I'll have to review what the customer has as far as static addresses etc.
I appreciate everyone's input...
Many Thanks
Rich