Threshold Classes Configuration 1

[gerbil2005]

Hi new here but hoping for some advice. Symposium CC6.
I have looked at the user guides on threshold classes which indicate that within the level 1 and level 2 I can put what thresholds I want for things like abandoned calls etc. This then is supposed to show in the relevant displays on web client which I have created. The user guide which is normally very helpful and in English seems to be in a whole other language!

Any help would be appreciated.

Thanks

 

[PERRYPJ]

Try posting that in the Symposium Forum

http://www.tek-tips.com/threadminder.cfm?pid=959

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[gerbil2005]

Thanks. Found it now via your link and have posted a new thread. Said I was new! I'm sure I'll get there in the end.