Hello,
I have a question about this thread (thread955-752607).
It mentions an MS article that is currently unavailable.
Has anyone another link to this article or did anyone copy its contents and filed it?
Would appreciate to find out what was in the article since I am experiencing the same problem as described in this thread.
Here is a copy of the thread:
_____________________________________start
Error resolving username when setting users up in Outlook 2003
Background: I've brought my Company's email in-house for our new domain by implementing Exchange 2003; it's worked well thus far - I can correctly send and receive on a handful of our Company's users accounts. I have created all of our users' mailboxes.
Goal: I am ready to configure all of our users' Outlook 2003 clients to start using our Exchange box.
Issue: When I went to set up one end user's client (via Start->Control Panel->Mail->Email Accounts->Add a new email account->Microsoft Exchange Server), I typed in the server name, and the user's account name. When I clicked "Check name", it gave me the error, "The name could not be resolved. The name could not be matched to a name in the adddress list."
Troubleshooting: I went back to my workstation and tried setting up each account one by one to see if any other accounts would give me this error. 11 out of 35 did, the others were able to be successfully resolved.
For the accounts that could not resolve, I had a couple of the users log in via OWA, and they were all able to log in. I deleted some of their mailboxes, and re-created them. That helped on one - it could now resolve. But the others still could not. One morning I rebooted both of our Domain Controllers and Exchange box to see if that would help - it didn't.
As I am fighting a short deadline to get everyone fully setup, any and all help would be greatly appreciated!
Thanks,
Jason
Thank pmle
for this valuable post!
Inappropriate post?
If so, Red Flag it!
Check out the FAQ
area for this forum!
Tek-Tips Forums is Member Supported. Click Here to donate.
tmckeown (IS/IT--Management)
18 Jan 04 15:02
Can the computers that are not working correctly see the Exchange server when they go into network places? If not, they must have something messed up in DNS. Are you running DNS and DHCP on a server? If you run ipconfig /all from a command prompt, do the computers show the correct DNS server? If so, check to make sure that your DNS server is pointing correctly to the Exchange server. One last question; is the Exchange server a member server or a domain controller? If it's a member server, try typing in the fully qualified name for the Exchange server and the domain when setting up the new email account. (email.domain.com) I found that when we changed Exchange servers, I had to delete the old mail profiles on all the workstations before I could get the new settings to work. Make sure the domain name is correct on the workstations when you are setting up the new mail account. I too had a few problem computers during our changeover. Hopefully, some of these ideas may help.
Thank tmckeown
for this valuable post!
Inappropriate post?
If so, Red Flag it!
Check out the FAQ
area for this forum!
Helpful Member!Helpful Member!xmsre (ISP)
18 Jan 04 16:05
Sounds to me like a permissions issue. See:
Helpful Member!pmle (IS/IT--Management)
18 Jan 04 16:12
That was what the exact issue was, xmsre, good job. After posting my issue, I delved a litle deeper into the event logs and found an error message that the user account did not have the appropriate permissions to perform the action after I deleted and re-created a user's mailbox.
I found the MS article that you posted, as well as MS article:
Which speaks about my exact issue. Tried the solution, and it worked; I can set everyone up in Exchange now - and meet my deadline
Thanks to those that posted.
Jason
_____________________________________end
So,
1. if you can help with the contents of that article or
2. if Jason or xmsre or anyone who knows one of them could help me out
THANKS in advance,
Gary
Thanks
I have a question about this thread (thread955-752607).
It mentions an MS article that is currently unavailable.
Has anyone another link to this article or did anyone copy its contents and filed it?
Would appreciate to find out what was in the article since I am experiencing the same problem as described in this thread.
Here is a copy of the thread:
_____________________________________start
Error resolving username when setting users up in Outlook 2003
Background: I've brought my Company's email in-house for our new domain by implementing Exchange 2003; it's worked well thus far - I can correctly send and receive on a handful of our Company's users accounts. I have created all of our users' mailboxes.
Goal: I am ready to configure all of our users' Outlook 2003 clients to start using our Exchange box.
Issue: When I went to set up one end user's client (via Start->Control Panel->Mail->Email Accounts->Add a new email account->Microsoft Exchange Server), I typed in the server name, and the user's account name. When I clicked "Check name", it gave me the error, "The name could not be resolved. The name could not be matched to a name in the adddress list."
Troubleshooting: I went back to my workstation and tried setting up each account one by one to see if any other accounts would give me this error. 11 out of 35 did, the others were able to be successfully resolved.
For the accounts that could not resolve, I had a couple of the users log in via OWA, and they were all able to log in. I deleted some of their mailboxes, and re-created them. That helped on one - it could now resolve. But the others still could not. One morning I rebooted both of our Domain Controllers and Exchange box to see if that would help - it didn't.
As I am fighting a short deadline to get everyone fully setup, any and all help would be greatly appreciated!
Thanks,
Jason
Thank pmle
for this valuable post!
Inappropriate post?
If so, Red Flag it!
Check out the FAQ
area for this forum!
Tek-Tips Forums is Member Supported. Click Here to donate.
tmckeown (IS/IT--Management)
18 Jan 04 15:02
Can the computers that are not working correctly see the Exchange server when they go into network places? If not, they must have something messed up in DNS. Are you running DNS and DHCP on a server? If you run ipconfig /all from a command prompt, do the computers show the correct DNS server? If so, check to make sure that your DNS server is pointing correctly to the Exchange server. One last question; is the Exchange server a member server or a domain controller? If it's a member server, try typing in the fully qualified name for the Exchange server and the domain when setting up the new email account. (email.domain.com) I found that when we changed Exchange servers, I had to delete the old mail profiles on all the workstations before I could get the new settings to work. Make sure the domain name is correct on the workstations when you are setting up the new mail account. I too had a few problem computers during our changeover. Hopefully, some of these ideas may help.
Thank tmckeown
for this valuable post!
Inappropriate post?
If so, Red Flag it!
Check out the FAQ
area for this forum!
Helpful Member!Helpful Member!xmsre (ISP)
18 Jan 04 16:05
Sounds to me like a permissions issue. See:
Helpful Member!pmle (IS/IT--Management)
18 Jan 04 16:12
That was what the exact issue was, xmsre, good job. After posting my issue, I delved a litle deeper into the event logs and found an error message that the user account did not have the appropriate permissions to perform the action after I deleted and re-created a user's mailbox.
I found the MS article that you posted, as well as MS article:
Which speaks about my exact issue. Tried the solution, and it worked; I can set everyone up in Exchange now - and meet my deadline
Thanks to those that posted.
Jason
_____________________________________end
So,
1. if you can help with the contents of that article or
2. if Jason or xmsre or anyone who knows one of them could help me out
THANKS in advance,
Gary
Thanks
