Does anyone know if there are any third party reporting packages available for the Professional Call Center? We are looking to create custom reports and/ or modify existing reports (i.e. instead of using "Time Bins" as a column header, we'd want to modify that to the actual times).
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Third party reports for rcc?
- Thread starter augs
- Start date
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question