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Thin wire module error...this is a tough one!!

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Burley

Technical User
Aug 14, 2002
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I am running:

Windows NT 4.0 sp 6a with Terminal Server
MetaFrame 1.8

The problem is with Microsoft Word and Outlook (Excel and PowerPoint have not been installed).

When trying to do spell check or find and replace or searching email the user gets the following error.

The Java error is as follows:

Fatal Exception from Thinwire Module Internal error
java.lang.ArrayIndexOutOfBoundsException: null

Details:
com.citrix.client.module.vd.iy: Thinwirejava.lang.ArrayIndexOutOfBoundsException
at java/lang/system.arraycopy
at com/citrix/client/module/vd/thinwire/bitmap/xf.dse
at com/citrix/client/module/vd/thinwire/bitmap/ky.vhf
at com/citrix/client/module/vd/thinwire/ae.xy
at com/citrix/client/module/vd/thinwire/ae.ay
at com/citrix/client/module/vd/thinwire/eo.udd
at com/citrix/client/module/vd/thinwire/eo.wlf
at com/citrix/client/module/vd/thinwire/ThinwireVirtualDriver.gcd
at com/citrix/client/module/vd/thinwire/ThinwireVirtualDriver.run

This does not happen with the standard ICA client.

This only happens in the Office applications.


Any suggestions or a solution would be appreciated.

Thanks,
Burley
 
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