The instruction at at "0x014f4a59" referenced memory at "0x000000

[ServingSize1can]

I am running windows 2000 professional with SP2. I get this error when I open a specific .doc file in wordpad ( I can open any other .doc file in wordpad. The error I get is:
WORDPAD.EXE - Application Error
The instruction at "0x014f4a59" referenced memory at "0x0000001a". The memory could not be "read". Click on OK to terminate the program.

I went to microsofts site and they said to upgrade to SP3 which supposedly will fix the problem so I did. I also removed visual studio enterprise 6.0 to see if that would fix it and I still get the problem.

Anyone have any ideas

Thanks
Adam

 

[jmerencilla]

got this from technet. hope this works.

**********


PSS ID Number: Q252656
Article last modified on 11-04-2000

WINDOWS:2000




======================================================================

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 2000, on platform(s):
- The Microsoft Windows NT operating system
-------------------------------------------------------------------------------

SYMPTOMS
========

If you embed a Word document in Lotus Notes, when you open the Word document and
then return to Lotus Notes, Microsoft Word may display an error message similar
to the following:

An application error has occurred and an application error log is being
generated.

WINWORD.exe - Application Error

The instruction at "0xXXXXXXXX" referenced memory at "0x00000000".
The memory could not be "read."

CAUSE
=====

This problem may occur when a bookmark is in the header or footer of the Word
document.

RESOLUTION
==========

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a
(SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the
Microsoft Knowledge Base:

Q245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service
Service Release 1/1a (SR-1/SR-1a)

To temporarily work around this problem, remove the bookmark that is in the
header or footer of the Word document before you embed the document into Lotus
Notes.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. This problem was corrected in Microsoft Office
2000 SR-1/SR-1a.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: crash hang err

======================================================================
Keywords : kbdta wd2000
Technology : kbOSWinNT kbWordSearch kbOSWinSearch
Version : WINDOWS:2000
Hardware : x86
Issue type : kbbug
Solution Type : kbfix
=============================================================================
Copyright Microsoft Corporation 2000.

 

[ServingSize1can]

I don't have Microsoft Word on my computer and have never installed MS office on my windows 2000 machine.