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Thanks everyone and so long 1

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stturner

IS-IT--Management
Sep 30, 2005
96
US
We converted our last Nortel phone to Cisco today. I just wanted to thank everyone here that helpded me out over the last few years with suggestions and help with the many problems and/or questions I had. This place was always my first stop before any other tech support for the Nortel system and the people here are some of the best I have ever had the pleasure of working with.

I will still check in occasionally,
Steve
 
You will just be hanging out over in the Cisco-Call Manager forum now instead of the CS 1000 one. I wish I could tell ya but I'm not sure if the techs in that forum are as knowledgeable or not as I don't have to work on Cisco systems or have a need to check it out, thank God. But Good Luck.

Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
 
But the good thing about Cisco is they put everything on the Web. So you can always search for a solution, and find one.
 
I take offense to that!!! :D Some of us already worked on Cisco too ... I should probably look at that forum too, but I don't :(
Anyway best of luck on the Ci$$$co!
 
wont be long for me, we are changing to ShoreTel. Just received my equipment for our main office yesterday, I have already put it in some of our satellite offices.

I'm going to miss my option 11, and all my BCM's
 
I've messed about with Nortel for many years now. I'm beginning to wonder if the CS1000 product is becoming too complex, compared to what the other suppliers are offering. I'm aware that the 1000e system is very security driven, but it seems that as soon as one issue is resolved, another one pops up.

It's a shame as I feel that the support and direction back in the Nortel day's were better for us all.

I suppose that if there isn't a requirement for ACD applications and other system dependant features, then it's far easier to go for another system that is probably cheaper and easier to program and maintain etc. At the end of the day, most customers just want to make and receive calls with the ability for voicemail and option to divert to a cell (mobile in the UK) phone.

That's my moaning done for the day, now where are my 2 cans and a little bit of string?. Best form or communication!. Lol!.

 
I have to agree that the UCM and security stuff on the CS1000 has put unnecessary levels of complexity into the product. It's a never ending battle to keep things running these days. The standard Avaya answer of 'reload it' gets old. I miss release 5.5 and earlier. I haven't yet laid hands on Cisco or Shoretel, but I am sure my day will come.
 
We just recently installed our last new 5.0 system lol I think this platform is dying but that was ultimately Nortels fault. If they hadn't run the ship into the ground we wouldnt be wearing avaya hats these days! I got out of the navy to work on Nortel equipment. Luckily I am on a long contract with these CS1K's so I have a few years left doing this, but I wish Nortel had better management through the years and had carried on.

JohnThePhoneGuy

"If I can't fix it, it's not broke!
 
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